Shipping & Cancellation Policy

Thank you for shopping with Fit Veda (P & J Enterprise). Please review our Shipping & Cancellation Policy to ensure a smooth and transparent shopping experience.

1. Shipping Policy

1.1 Service Provider:
We use trusted and reliable courier partners for door-to-door delivery across India.

1.2 Delivery Time:
Most orders are delivered within 7–10 business days. Delivery timelines may vary depending on location, pincode, and courier availability.

1.3 Shipping Charges:
- Orders below ₹599 → Shipping charge: ₹49
- Orders above ₹599 → Free Shipping (if applicable based on offers)

1.4 Cash on Delivery (COD):
COD is available with a minimal fee of ₹50.

1.5 International Shipping:
Currently, we do not ship outside India.

1.6 Order Confirmation:
Once your order is placed, you will receive a confirmation email/SMS with order details.

2. Cancellation Policy

2.1 Cancellation Before Shipment

Timeframe: Orders can be cancelled within 4 hours of placing the order.

How to Cancel:
Email: support@fitveda.health
Phone: [Insert business number]

Refund for Prepaid Orders:
The amount will be refunded to the original payment method within 15 business days.

2.2 Cancellation After Shipment

Once the order has been shipped, it cannot be cancelled. Customers may refer to our Return & Replacement Policy for post-delivery returns.

3. Refunds

3.1 Processing Time:
Refunds for cancelled or returned orders are processed within 15 business days.

3.2 Mode of Refund:
Refunds will be issued only to the original payment method.

3.3 Non-Refundable Charges:
- COD fee
- Shipping charges
These are non-refundable once an order is placed.

4. Contact Information

For any concerns regarding shipping, delivery, or cancellations, contact us at:

P & J Enterprise
Brand: Fit Veda
Email: support@fitveda.health
Website: https://fitveda.health

This policy complies with the Consumer Protection (E-Commerce) Rules, 2020, under the Consumer Protection Act, 2019 of India.